REDEFINING PERSONALIZED ASSISTANCE STATUS

Surpass all your expectations with our unmatched concierge service always on call to make any wish come true.

"the metallic" unmatched concierge professionals are available round the clock, and are just a phone call away to take charge of your day-to-day tasks that take up precious time. You can also have access to Whatsapp concierge channel, so you will be able to chat to our lifestyle managers any time of day and night via Whatsapp live chat !
With their unique expertise and knowledge, they will help you with:

- Scheduling Tailored Shopping Experiences

Whether you are in need of a personal shopper, or simply want to attend Milan or Paris Fashion Week, our concierges will take care of that while you enjoy exclusive privileged treatment.

- Organizing and Scheduling Travel Itineraries

Whether you’re looking for a trip to see the northern star or a 7-day retreat in the Himalayas, our expert can point you in the right direction.

- Planning Exclusive Special Events

If you want to attend the Formula One in Monaco, or the World Cup final, the Cannes Film Festival, the Grammy Awards or your favorite musical, our concierges will make that happen for you.

- Granting Access to Exclusive Events

Our concierges will grant you access to the top clubs and, find you a table at the world’s finest restaurants, from five-star cuisine to the trendiest destinations.

- Getting an Emergency Cash Advance or Card Replacement

In case your card is lost or stolen during your trip.

 

 

ONE STEP FOR ALL YOUR NEEDS:

Mastercard World Elite Concierge:

Call:

Mastercard World Elite Concierge: +961 1 426 801 then enter 833 806 1622

(from Lebanon) - +1 669 210 8207

 

Whatsapp live chat:

For Arabic : +44 7418 368707

For English: +44 7418 368708

 

(when abroad) Identify yourself as a Mastercard World Elite cardholder

 

Email: creditlibanais@tengroup.com

contact us

For more information contact us and our dedicated agents will be happy to assist you.